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Testimonials & Reviews

4.61/5

Neurological Institute of Los Angeles

A private medical practice located in multiple locations in Los Angeles, CA

4.61/5 Star Rating
393 total reviews

Neurological Institute of Los Angeles always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 393 reviews with an average rating of 4.61 out of 5 stars. Please read what others are saying about Neurological Institute of Los Angeles below, and as always, we would love to collect your feedback.

FRANCISCO P.
1/5 Star Rating
Submitted 12/13/25
Please don’t go to this Dr or Nurse Practioner..A person by the Name of Jose Martinez called me today 12-13-25 for a Telehealth Appt..He sounded like he was going to help me..I told him of a bad reaction I had to Progabilin..I asked him not once but three times not to forget to send the prescription to Walmart pharmacy he said yes..Till this time 430pm nothing I told him I didn’t have no medication they don’t care..Please go to a Dr that cares..
Florita B.
5/5 Star Rating
Submitted 12/13/25
Very nice people
VICTOR G.
5/5 Star Rating
Submitted 12/12/25
The neurologist who phoned was helpful, asked questions and if/when I said I wasn't interested or didn't need what she was offering, she accepted my answers. She also offered suggestions fir now and the future.
KIM C.
5/5 Star Rating
Submitted 12/11/25
The Doctor was very professional.
CLAUDIA D.
1/5 Star Rating
Submitted 12/10/25
reps do not call to schedule appointments, but rather schedule patients as reps see fit, AND the dr. doesn’t call as scheduled. Patients are asked to allow a 1 hr grace period for Dr. to call, but my “grace” period was 3hrs. My “tele urgent” appt was scheduled for 1pm, and after making several calls to get a call frm dr- I can assume it was him who called at 4:00p, left no voicemail. To this date- I still am not sure what this office refers for as urgent as I have not spoken to the Dr. Do not recommend. The facility seems to accept patients experiencing financial difficulties, and seeing as I’m coming in here with my employers insurance, and receiving this type of service- I cant imagine what others who are less tech savvy experience. I have asked my insurer/pcp to assign me to a different neurologist, hopefully closer in the area as going in person is only necessary if they are performing tests in their unventilated rooms.
MA FLORITA C.
4/5 Star Rating
Submitted 12/10/25
Time is not prompt but they made it happen before the day ended
JOHANNES R S.
4/5 Star Rating
Submitted 12/10/25
The provider was on time and address the concern appropriately
KIRK L.
5/5 Star Rating
Submitted 12/10/25
The doctors are very informative and courteous
JEFFREY W.
5/5 Star Rating
Submitted 12/10/25
Love service
PENNY S.
5/5 Star Rating
Submitted 12/08/25
The doctor is very informative pleasant to speak to answered my questions and an overall good experience. I enjoyed the over the phone follow up And would recommend the Dr. to other potential clients
ELLEN B.
5/5 Star Rating
Submitted 12/08/25
Very professional, respectful and friendly
JUAN Q.
5/5 Star Rating
Submitted 12/08/25
Good attention to the people
VERA C.
5/5 Star Rating
Submitted 12/08/25
All in the clinic in East LA are kind and they took good care of my necessities for my well-being. Thank you to all Of them
ROXANA N.
1/5 Star Rating
Submitted 12/07/25
I never see him.so how can rate him
MOMOCA K.
1/5 Star Rating
Submitted 12/06/25
I have appointments that are virtual over the phone and every time I’m supposed to get a call I never get them
MICHAEL R.
5/5 Star Rating
Submitted 12/05/25
Friendly staff and almost no time in the waiting room
HILDA M.
5/5 Star Rating
Submitted 12/04/25
Doctor James Won, MD. Is very profesional and he treat me with respect and consideration and he was explaining step by step that he was doing during my exam!
Galina K.
5/5 Star Rating
Submitted 12/04/25
The service was amazing!!!
MARIA G.
5/5 Star Rating
Submitted 12/04/25
The doctor very acknowledged Laura Zamora very sweet.
Ebenezer P.
5/5 Star Rating
Submitted 12/03/25
Excellent