Testimonials & Reviews
Neurological Institute of Los Angeles
A private medical practice located in multiple locations in Los Angeles, CA
Neurological Institute of Los Angeles always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 260 reviews with an average rating of 4.1 out of 5 stars. Please read what others are saying about Neurological Institute of Los Angeles below, and as always, we would love to collect your feedback.
KENNETH VERNON S.
Submitted 06/14/25
Good
POONSIRI L.
Submitted 06/13/25
Get some difficulty with passwords. Anything else is ok!
Ellen L.
Submitted 06/13/25
Good doctors, nice people
GABRIELA P.
Submitted 06/12/25
I had a phone appointment. After an hour of not receiving a call I called and waited over 30 minutes to speak to someone. The person who answered told me the doctor would call me for sure and he never did it’s been a week since that appointment and no one has reached out.
MANUEL N.
Submitted 06/12/25
N/a
Lucille J.
Submitted 06/12/25
Very helpful and experienced professional and caring and kind understanding my needs listens to me Thank for your support and caring and understanding.
Shari A.
Submitted 06/11/25
On arrival the staff was professional and promptly acknowledged me. The technician was hands on in a very clean environment very skilled and professional. My Practitioner was very patient and highly skilled, she listened and attended to my concerns than accommodated with care, I’m so grateful. God Bless the whole team
ROXANNE S.
Submitted 06/10/25
1. Their office scheduled me for a 12pm over the phone appointment, but they never called.
2. I had to call them and was put on hold for 30+ minutes. They said the appointment will be between 12pm-1pm. They never called me back.
Now it’s 1:20pm, and I’ve been on hold for over 20 minutes. This is my third attempt of trying to get through.
3. When I reach the appointment desk, they say they need to transfer me to ‘appointments’ AGAIN. Been on hold three (3) times already since 12pm.
4. They need to hire staff to answer the phones and not put people on hold for almost 45 minutes.
5. This is very unprofessional and negligent on their part. I give only one star, but they don’t really even deserve that. Very disappointed with their service.
6. Also, in the appointments I did have in person, it was only physician assistants or nurse practitioners…not a real doctor.
Very disappointing.
KEVIN G.
Submitted 06/10/25
Great service
Shaun J.
Submitted 06/09/25
Best neurological appointment I have ever had . It's the only one I have ever had but none theess great visit all there personal.that dealt with my stuff were top notch.
MARA B.
Submitted 06/09/25
Excelent service ,
Fast and efficient
STANLEY W.
Submitted 06/09/25
Good morning the staff they’re very nice and helpful every time I walk to the door I feel welcome. They always got a smile on my face. I love that you guys do a great job. Keep up the good work I would recommend this place to other people that need help.
ERIKA G.
Submitted 06/09/25
Clean fast service and very nice people working there.
MARIA D HERNANDEZ V.
Submitted 06/07/25
Muy bueno
JULIO R C.
Submitted 06/07/25
Muy buen servicio
Dora M.
Submitted 06/07/25
Office staff is extremely unprofessional and unable to answer any questions I had about scheduling or anything in general. There’s a lot of back and forth with this office to schedule an appointment and there is too much pressure for phone appointments. No in-person or virtual. PHONE. When it comes to the time of the appointment, there is no call or follow-up from the doctor. Avoid at all costs! Previous reviews on this page must be fake. Look at their Yelp page and you’ll see actual reviews from actual patients who experienced the same thing I did.
ANTONIA E ASCENCIO C.
Submitted 06/07/25
ANN J.
Submitted 06/06/25
Understanding and caring about my health issues.
REYNA P.
Submitted 06/06/25
Una médica con mucha experiencia una persona muy linda para tratar a sus pacientes .
ROXANA N.
Submitted 06/05/25
Good behave and manner