Testimonials & Reviews
Neurological Institute of Los Angeles
A private medical practice located in multiple locations in Los Angeles, CA
Neurological Institute of Los Angeles always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 299 reviews with an average rating of 4.11 out of 5 stars. Please read what others are saying about Neurological Institute of Los Angeles below, and as always, we would love to collect your feedback.
STEPHANIE S.
Submitted 07/15/25
I felt seen, heard and well taken care of. There are still some concerns I have, however I feel as if Dr. Eskenazi will help me figure things out
EDGAR A G.
Submitted 07/14/25
Yo lo recomiendo a todos gracias
NIKOU K.
Submitted 07/14/25
This place is definitely a scam, you have an appointment where they don't address your concerns, then suddenly get referrals for things you weren't told about and appointments you didn't set. Then you call to ask what's going on and in another appointment are told that yeah they don't know why you were scheduled for those and that they'll schedule you to see the actual doctor and guess what. Then you get a text message scheduling you for the things that got canceled cause you didn't need them AGAIN.
PARIS S.
Submitted 07/14/25
My children were referred to neurologist for ADHD and request EEG. I received a copy of results with no letter head, address, phone number, and no physician signature. For signature is say electronically signed and approve by Benjamin Gross MD with no physician Stamp. EEG was requested for ADHD not for seizure disorder. I would not recommend Neurological institution of Los Angeles.
Alyse C.
Submitted 07/10/25
Dr Elaine is who I’ve been working with and she is amazing. I feel like I run into a lot of impatience when it comes to being seen by a doctor and she listens to me and makes sure I feel like I leave the appointment having everything I need to feel comfortable. I feel cared for and that’s the entire point of why anyone should work in medicine. She embodies that totally.
MARIA G.
Submitted 07/09/25
Te atiende muy bien a uno. Toman su tiempo para escuchar
SANDRA M.
Submitted 07/08/25
Good
DOUGLAS F.
Submitted 07/08/25
I'm very happy with all of the doctors and staff at this office. They listen and do everything possible to diagnose and provide care for my health concerns. Thank you Dr Eskenazi for putting together an amazing team!
YVETTE T A.
Submitted 07/08/25
Dr. Eskenazi is both capable, caring and professional I would recommend him to anyone who needs pain management
ANGELICA D.
Submitted 07/08/25
Would give zero stars if possible.
The initial telehealth appointment was a 10 minute phone call wherein the doctor had terrible reception and was difficult to understand. Though the initial recommendations and referrals seemed appropriate, upon follow up, there is a complete disconnect between what you were told on the phone and what has been done on record. Calling to get more information spirals quickly into some of the worst unprofessionalism of any medical office in LA.
There are two options when using the call center: pressing 1 for scheduling and 2 for “everything else”. After waiting at least 30 minutes on hold and selecting the appropriate option, you will speak to someone who has “only been trained in scheduling”. If you request to speak to someone else who could answer questions about the referrals and authorizations you have received, you will be forced to make an appointment.
At that telehealth appointment, you will be condescended by a doctor who was not your initial contact and knows nothing about your medical history. This doctor does not listen to your questions, but instead repeats the same statements over and over until they angrily tell you that the call center will have more information about insurance authorizations and that you are in fact wasting their time because they are a doctor and cannot be bothered to provide basic information to a patient.
If you have the misfortune of going to an in person appointment at one of their clinics for any kind of exam, you will be in a rundown facility with rude technicians, inadequate waiting areas, and staff who appear bored and disdainful toward patients.
Do yourself a favor and get medical help somewhere else.
JOSE L P.
Submitted 07/08/25
Pretty good Experience so grateful
Jose Z.
Submitted 07/07/25
Estoy bien agradecido por mostrarme tan profesional dedicación, desde mi llegada a la clínica situada en Los Angeles, East, Whittier Blvd. Los 5 neurólogos que me atendieron uno por uno mostrando que deberás saben de lo que estoy sufriendo, me contestaron todo tipo de preguntas y sus profesionales respuestas me hicieron sentir que deberás estaba tratando me y mostrando preocupación por mi estado después de el accidente que lleva bastantes consecuencias a mi conocer y sentir. Gracias, sincera Experiencia dándoles Mas que 5 Estrellas. G r a c i a s.
LUIS A L.
Submitted 07/07/25
Todo está mui bien gracias
VASHTI Z.
Submitted 07/04/25
This place is terrible.
REYNA P.
Submitted 07/04/25
Perfecto
ERIKA C.
Submitted 07/03/25
They’re professionals and kind people
ELY Q.
Submitted 07/02/25
Si
LAWRENCE L.
Submitted 07/01/25
Lawrence
LUCILA S.
Submitted 07/01/25
Exelente
LUCILA S.
Submitted 06/30/25
Exelente