Testimonials & Reviews
Neurological Institute of Los Angeles
A private medical practice located in multiple locations in Los Angeles, CA
Neurological Institute of Los Angeles always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 314 reviews with an average rating of 4.12 out of 5 stars. Please read what others are saying about Neurological Institute of Los Angeles below, and as always, we would love to collect your feedback.
RENEE M.
Submitted 05/15/25
I never went back. Terrible experience. They lost my records after a procedure was done there in the office. The record/results could not be produced. The guy who did my test was stressed and saying he might not do my complete testing because they were running late( not my fault I was still a patient Who waited hours just to be seen) They he did ok I’ll do it then When I came back from my follow up, there was no records of the testing that he had did. My heart sunk because I was suffering from bad pain from my neuropathy and needed proper medical care so I had to start all the way over from scratch with a whole new neurologist who has been great! I will never recommend anyone here. They experience was the worst ever !
HEYDI H.
Submitted 05/14/25
They don’t let you wait to long
Francisca R.
Submitted 05/14/25
Exelent
HELEN T.
Submitted 05/13/25
It's a mixed bag. The specialists that did my EMG testing in 2 different times were great! The people at the front desk in office have been good, the offices need some love though. Phone appointments and speaking to anyone in their call center about anything is a different story. Living hell! Never will you get any answers, forget about talking to the doctor. I am dr E's patient but have only seen him once. During the appointment after I shared what I was experiencing, he sort of threw random tests on the books without explanation and at one point laughed and said "well, maybe it's all in your head" suggesting what I was going through was made up. There is no part of me that ever wants to go and see any doctors, so I only go when I absolutely have to. It took months to hear back from anyone, people reading my test results were only reading them off a document and were not able to answer additional questions. Another time, I went in due to severe nerve pain and issues with my foot (post Covid complications) and the female doctor that saw me told me to buy better shoes. I was wearing Birkenstock sandals because it was the only shoe I was able to wear without crying in agony. Not very professional. She could not get me out of the office faster. Now when it comes to billing, they never send you the bills, I had to ask for them to be sent multiple times to avoid any penalties. You cannot pay on location. It took them months to even guess what was wrong with me (turned out small fibre neuropathy) to the point where I paid out of pocket at a different doctor for second opinion who basically diagnosed me on the spot, ordering a test to confirm. Dr E's office ended up diagnosing me with the same thing FOUR months later. I was stuck with the office as my health insurance would not cover any other specialists in my area.
NICOLE M.
Submitted 05/12/25
Quick to be seen, friendly staff.
Tommy E.
Submitted 05/12/25
Call staff had no knowledge of anything. Just read from a chart and couldn’t answer questions about test that were ordered and not scheduled. Also asked about an MRI for lower extremities and said results were normal when my son never even had or needed a lower extremities mri. I will not schedule over the phone appt again.
JOSE R A.
Submitted 05/12/25
Muy bien
JOHN A.
Submitted 05/10/25
Satisfying
ROGER G.
Submitted 05/10/25
She is very patient and profesional.
AMADILLA F SOSA L.
Submitted 05/08/25
Good servicce
ZULMA F.
Submitted 05/08/25
The worst attention in the office
MARIA G.
Submitted 05/06/25
Le poden mucha atención a sus pacientes todo el tiempo
ROSAALVA M.
Submitted 05/05/25
Great service
TONY L.
Submitted 05/04/25
not receive phone appoitment on time's date by 2 hrs, i had call main office to remind receive phone call's appoitment. After that then i received phone call's appoitment. Thank you!
OPHELIA J.
Submitted 05/04/25
Waiting room is extremely small and there is no easily accessible parking for patients who require non excessive walking, especially an uphill. The doctors were great, but the overall experience was sub par due to what I stated in the beginning.
NASONIA M.
Submitted 05/03/25
I can’t say much about the dr. I never met him. I worked with his staff. They were kind and efficient.
RICARDO J.
Submitted 05/02/25
Por favor nunca me llamaron tenía mi cita a las 9:00 y la cambiaron a las 10:00 am yo esperando su llamada y nunca me llamaron que falta de respeto
Sally J P.
Submitted 05/01/25
Need to see the doctor not on the phone and 5 different helpers.
SUMER R R.
Submitted 05/01/25
I am a patient of Dr. Edskenazi but I have not seen him at my appointments yet. Other people come in to do my appointment, even though I originally asked to see Dr. Edskenazi. He has great reviews, very positive. My complaint is not with Dr. E, it's with the offices. I try to call and it takes 15 min or more to answer the phone. Dr. E has extensive experience with Neurology.
MARY J.
Submitted 05/01/25
Waiting for an appointment