Testimonials & Reviews
Neurological Institute of Los Angeles
A private medical practice located in multiple locations in Los Angeles, CA
Neurological Institute of Los Angeles always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 332 reviews with an average rating of 4.11 out of 5 stars. Please read what others are saying about Neurological Institute of Los Angeles below, and as always, we would love to collect your feedback.
SAADIA J.
Submitted 06/23/25
HELLO MY
DR JONATHAN ESKENAZI MD
THANK YOU & ALL OF YOUR STAFF FOR TAKING CARE ALL MY ILLNESSES & MEDS I REAL Appreciate.When will I leave a message?One of the staff returned soon as possible.And I love that very much for being my doctor and my staff taking care of me , miss jackson
REINA G.
Submitted 06/21/25
Good service
MAURA E R.
Submitted 06/20/25
Exelent
MAURA E R.
Submitted 06/20/25
Excelent
FRANCES H.
Submitted 06/20/25
Very unprofessional. They don’t give call backs even on appointment phone calls. Went in due to memory changes and they never ordered tests that needed to be done. Very unpleasant and unprofessional with the staffs as well
NANCY R.
Submitted 06/20/25
Very good
ADELAIDA M.
Submitted 06/18/25
Ok
BASIL N.
Submitted 06/18/25
Did not get a call
DALILA DEL H.
Submitted 06/17/25
Atención de primera calidad. Siempre atentos a escuchar y buscar la.mejor solución a mis necesidades médicas.
TALIEH A.
Submitted 06/17/25
Yesterday I didn’t get any calls from you
Johnny N.
Submitted 06/17/25
Great doctor, concise and made things to understand in simple terms.
EVA L.
Submitted 06/17/25
Good
KENNETH VERNON S.
Submitted 06/14/25
Good
POONSIRI L.
Submitted 06/13/25
Get some difficulty with passwords. Anything else is ok!
Ellen L.
Submitted 06/13/25
Good doctors, nice people
GABRIELA P.
Submitted 06/12/25
I had a phone appointment. After an hour of not receiving a call I called and waited over 30 minutes to speak to someone. The person who answered told me the doctor would call me for sure and he never did it’s been a week since that appointment and no one has reached out.
MANUEL N.
Submitted 06/12/25
N/a
Lucille J.
Submitted 06/12/25
Very helpful and experienced professional and caring and kind understanding my needs listens to me Thank for your support and caring and understanding.
Shari A.
Submitted 06/11/25
On arrival the staff was professional and promptly acknowledged me. The technician was hands on in a very clean environment very skilled and professional. My Practitioner was very patient and highly skilled, she listened and attended to my concerns than accommodated with care, I’m so grateful. God Bless the whole team
ROXANNE S.
Submitted 06/10/25
1. Their office scheduled me for a 12pm over the phone appointment, but they never called.
2. I had to call them and was put on hold for 30+ minutes. They said the appointment will be between 12pm-1pm. They never called me back.
Now it’s 1:20pm, and I’ve been on hold for over 20 minutes. This is my third attempt of trying to get through.
3. When I reach the appointment desk, they say they need to transfer me to ‘appointments’ AGAIN. Been on hold three (3) times already since 12pm.
4. They need to hire staff to answer the phones and not put people on hold for almost 45 minutes.
5. This is very unprofessional and negligent on their part. I give only one star, but they don’t really even deserve that. Very disappointed with their service.
6. Also, in the appointments I did have in person, it was only physician assistants or nurse practitioners…not a real doctor.
Very disappointing.